Enable parts & accessory ordering

Allow customers to order parts and accessories for their vehicle through a WhatsApp chatbot. The chatbot provides information on pricing and availability of the requested parts and accessories. This feature helps customers easily order the parts they need without having to visit the dealership in person.

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Replacement parts ordering

Provide information on the pricing and availability of the parts, as well as any necessary installation instructions to help customers quickly & easily replace broken / worn-out parts without having to visit the dealership.

Accessory ordering

Enable customers to order accessories for their vehicle, such as floor mats, roof racks, or bike carriers. This can help customers personalize their vehicle and make it more functional for their needs.

Maintenance parts ordering

Provide information on the pricing and availability of parts such as air filters or brake pads, & any necessary installation instructions to customers without them having to visit the dealership in person.

How it works

Increased customer convenience

By offering parts and accessory ordering through WhatsApp chatbot, automobile companies can provide customers with a convenient way to order the parts they need without having to physically visit the dealership. This feature saves customers time and effort and can lead to increased customer satisfaction and loyalty.

Improved efficiency

Streamline the ordering process and improve efficiency. The chatbot can provide customers with real-time information on pricing and availability, reducing the need for manual follow-up and communication. This feature also allows customers to place orders outside of regular business hours, providing a 24/7 ordering platform.

Increased sales

By offering parts and accessory ordering through WhatsApp chatbot, automobile companies can increase sales of parts and accessories. The chatbot can provide customers with detailed information on the available parts and accessories, including pricing, features, and specifications, leading to more informed purchasing decisions.

Best practices

The chatbot should have clear and simple navigation that guides customers through the parts and accessory ordering process. The chatbot should have intuitive commands that allow customers to easily find the parts they need, check availability and pricing, and place an order.

The chatbot should have access to accurate and up-to-date inventory information to provide customers with real-time information on the availability of parts and accessories. It should also have access to the latest pricing information to provide customers with accurate pricing information.

Enable secure payment processing capabilities to ensure that customers can make payments safely and securely. The chatbot should also be able to process payments in multiple currencies to cater to customers from different regions.

Provide customers with relevant information based on their order history, preferences, and other relevant data. The chatbot should also be able to provide customers with support and assistance throughout the ordering process.

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