Sending Password reset requests to help customers reset their account passwords in case they forget them. This process involves sending an email to the customer with a link to reset their password.
Customers who forget their account password can use the password reset link sent via email to reset their password and regain access to their account.
In case of a security breach or a suspected security issue, customers can use the password reset feature to update their account passwords and ensure the security of their account.
Password reset requests can also be used as part of account management processes, such as periodic password updates or account deactivation.
Regularly resetting passwords or allowing customers to reset their passwords in case of a security breach can improve the security of the customer's account and the company's systems.
Enabling self-service password reset requests can reduce the volume of support requests related to password issues, freeing up resources to focus on more complex customer queries.
Enabling secure password reset processes ensures compliance with data privacy regulations such as GDPR and CCPA.