Integrated in-chat payment

Enable secure and convenient payments through WhatsApp chat. With this integrated payment solution, customers can easily pay for products through the messaging app, providing a seamless shopping experience.

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Seamless checkout

Customers can effortlessly complete their purchases without leaving the WhatsApp chat, ensuring a smooth and hassle-free payment experience for all retail transactions.

Personalized promotions

The retail company can send personalized payment links to customers, offering exclusive discounts or offers, encouraging higher engagement and increased sales.

Instant order confirmation

Customers receive real-time order confirmations after making payments on WhatsApp, providing a sense of security and trust in the retail company's services.

How it works

Integration with payment gateways

Businesses can integrate their WhatsApp Business account with payment gateways to accept payments directly within the chat. Customers can enter their payment details securely, and the payment is processed through the payment gateway, reducing the risk of fraud or data breaches.

Chatbot integration

Integrate chatbots with your WhatsApp Business account to provide customers with personalized product recommendations and assist with payment processing. Customers can interact with the chatbot to select the products they want to purchase and initiate the payment process without ever having to leave the chat.

Transaction tracking

Retailers can use WhatsApp's message templates and labels to track payment transactions and provide customers with real-time updates on their orders. Customers can receive receipts and shipping details through the chat, making it easy for them to keep track of their purchases.

Best practices

Use simple and user-friendly payment processes to minimize the risk of payment errors or payment abandonment. Ensure that the payment process is straightforward and easy to follow, with clear instructions and prompts.

Provide prompt payment confirmations and receipts to build trust with customers and ensure transparency. The payment confirmation and receipt should include the date, amount, and details of the product provided.

Continuously monitor and improve the in-chat payment system to ensure that it meets the needs of consumers and businesses. Collect feedback from customers to identify areas for improvement and implement changes accordingly.

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