Restock alerts

Notify customers when a previously out-of-stock item is back in stock. These SMS alerts provide customers with the opportunity to purchase the product before it sells out again, thereby improving customer satisfaction and loyalty.

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Replenishing out-of-stock items

By sending a restock alert, retailers can inform customers when the item is back in stock and encourage them to make the purchase.

Promoting limited edition items

Retailers often have limited-edition or seasonal products that are only available for a short time. Notify your customers about them & create a sense of urgency and encourage customers to make a purchase.

Upselling related products

When a customer expresses interest in a particular item that is out of stock, you can send a list of related items that the customer may be interested in purchasing instead. This can increase sales and upsell items.

How it works

Improved customer experience

Keep customers informed about the availability of products they're interested in. This can improve their overall shopping experience and help them feel more connected to the brand. It also helps customers avoid the frustration of visiting a store or website only to find that the item they want is out of stock.

Increased sales

When customers receive restock product messages, they're more likely to make a purchase. By notifying them when a product is back in stock, businesses can capture sales that may have been lost otherwise.

Cost-effective marketing

Compared to other forms of advertising, SMS messages have a higher open rate and a lower cost per impression. This makes them an efficient way to promote products and communicate with customers.

Best practices

Businesses should get customer consent before sending restock alerts via SMS. This can be done during the signup process or through a separate opt-in process.

Send restock alerts as soon as possible after the product is back in stock. This can help ensure that the customer has the opportunity to purchase the product before it runs out of stock again.

The SMS message should include a link to the product page or an option to purchase the product directly from the message. This can make the purchase process more convenient for the customer and increase the likelihood of a sale.

many messages can be seen as spam and lead to a negative customer experience. A good rule of thumb is to limit messages to no more than one per day, and only send alerts for products that the customer has expressed interest in.

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