Special offers and discounts on flight tickets
Send promotional messages to their customers, offering them exclusive deals and discounts on flight bookings. By sending these offers directly to customers' phones, airlines can reach a wider audience and generate more interest in their services.
Attracting new customers
Send special offers & discounts to customers who have not yet booked with you before. These offers can be targeted to specific destinations or routes and can include discount or additional perks such as airport lounge access.
Promoting sales during off-peak periods
Send messages when demand for flights is typically lower. By offering discounts/ special deals on flights, airlines can encourage more customers to book and fill empty seats.
Rewarding customer loyalty
This can include perks such as discounted tickets, free upgrades, or priority boarding. By rewarding customer loyalty in this way, airlines can encourage repeat business and build stronger relationships with their customers.
How it works
Personalized offers
Airlines can use data analysis and customer profiling to create personalized offers that are tailored to each individual customer. For example, an airline may offer a discount on a specific route to a customer who has booked similar flights in the past.
Timely and targeted messaging
SMS offers can be sent to customers at the right time, such as during peak travel booking periods or in response to specific customer behaviors. For example, an airline may send a discount offer for a destination that the customer has recently searched for online. This targeted approach can increase the chances of customers booking with the airline.
Easy redemption
Enable customers to easily redeem SMS offers by clicking on a link or entering a promo code when booking their flight. This streamlined process makes it easy for customers to take advantage of the offer, which can increase the conversion rate for the airline.
Best practices
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